Welcome to https://guggu.in/ (“Website”), operated by Guggu Enterprises (“Guggu”, “we”, “our”, or “us”), a company incorporated under Indian law.
These Terms & Conditions outline the legal terms that govern your access to, use of, and purchase from this website. By browsing the site or placing an order, you make sure that you have read, understood, and accepted these terms. If you do not agree, we recommend discontinuing use of the site immediately.
1. Acceptance of Terms
When you access or use this website in any way, including placing an order, registering an account, or signing up for updates, you agree to comply with the terms mentioned below.
These Terms may be updated or modified from time to time without prior notice. Your continued use of the website after any change implies your acceptance of the revised terms.
2. User Eligibility
By using this website, you confirm that you:
- Are 18 years or older (or using it under the guidance of a legal guardian).
- They are legally allowed to enter into binding agreements under Indian law.
- Are providing accurate and truthful information during checkout or registration.
3. Product Listings & Descriptions
We work hard to make sure that the product details, specifications, and prices are accurate and up to date. However:
- Images shown are for representation purposes and may vary slightly from the actual product.
- Prices and availability could change at any time without warning.
- Errors in listings (typographical, pricing, stock errors) may result in the order being modified or cancelled.
4. Orders & Payments
When you place an order through our website:
- It is considered confirmed only after successful payment.
- You agree to provide valid payment details and authorize us or our payment partners to charge the total amount.
- We reserve the right to cancel orders due to unforeseen issues, including incorrect pricing or stockouts. In such cases, you will be informed and fully refunded.
All transactions are processed in Indian Rupees (INR) via secure payment gateways.
5. Shipping & Delivery
We strive to process and ship all orders promptly. Standard delivery typically takes 3–7 working days based on your location.
- Shipping charges (if any) are displayed during checkout.
- Delays due to courier disruptions, weather, or public holidays are beyond our control.
- A tracking link will be provided once the order has been dispatched.
6. Returns, Replacements & Warranty
Your satisfaction matters to us. If something’s not right, here’s how we handle it:
- Products can be returned within 7 days of delivery, provided they are unused, in original packaging, and with all accessories.
- Items found to be defective or damaged upon delivery are eligible for replacement or warranty service (duration varies per product).
- Refunds or replacements are subject to a quality check by our team.
We reserve the right to reject returns that do not meet our policy.
7. Promotional Communication
By registering on the site or placing an order, you agree to receive:
- Transactional messages (ex: order updates)
- Promotional offers and product news
You may unsubscribe from promotional messages at any time using the opt-out link or by contacting us.
8. User Responsibilities
By using this site, you agree:
- Not to engage in illegal, abusive, or fraudulent activity on the platform.
- Not to misuse, alter, or reverse engineer any content or software on this site.
- Not to upload harmful, misleading, or offensive material through any form or feature on the site.
Violation of these terms may result in suspension of services or legal action.
9. Intellectual Property Rights
All content on the Guggu website, including but not limited to product names, images, graphics, logos, design elements, and text, is owned or licensed by Guggu Enterprises.
You may not copy, reproduce, modify, or distribute any part of the website without express written consent.
10. Limitation of Liability
We do our best to make sure it’s a seamless and reliable experience. However, Guggu is not liable for:
- Any indirect or incidental damages arising out of the use of the website or products.
- Losses caused by delays in service, technical issues, or user error.
- Any damage resulting from the misuse of products after delivery.
Our maximum liability will be limited to the purchase price of the product in question.
11. Governing Law & Jurisdiction
The laws of India apply to these terms and conditions. Any disagreements will fall under the sole jurisdiction of Delhi courts.
Last Updated: July 17, 2025
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